Do you know how your customers use social media? Check up on the basis of innovation in social media based communication

Do you know how your customers use social media? Check up on the basis of innovation in social media based communication

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They tell friends "real time" while travelling - about travel experience (in texts, photos, videos, audios)
They find the cheapest or the best services
They blog about travel experiences after they return back home
They plan their trips by using other peoples experience, advice, input
They review and rate destinations, hotels, tour operators, attractions etc.
They give real time feedback to service providers
They negotiate prices/bid on tourism services
They find micro-offers
They vote on contributions that they like
They get access to exclusive services
They get discounts
They seek/offer help from/to other tourists in case of emergency
They share tourism related facilities (transportation, accommodation etc)
They participate in games and competitions